terms and conditions

General Terms and Conditions of noordwind Betriebsgesellschaft mbH and noordwind camping galsklint ApS

1. VALIDITY/SCOPE OF APPLICATION/CONTRACTUAL PARTNERS

1. For reasons of better readability and thus easier comprehensibility, the masculine form is used for personal designations and personal nouns within the scope of these terms and conditions. Corresponding terms apply in principle to all genders in the sense of equal treatment. The abbreviated language form is used for editorial reasons only and does not imply any evaluation.

2. These General Terms and Conditions apply to all contracts for the rental of apartments, cabins, pitches or similar accommodation, hereinafter referred to as a unit, concluded between noordwind Betriebsgesellschaft mbH (hereinafter referred to as the host) and third parties (hereinafter referred to as guests) (accommodation contract), as well as for all other services and deliveries provided by noordwind Betriebsgesellschaft mbH to a guest (so-called special services).

3. The guest's contractual partner is noordwind Betriebsgesellschaft mbH for bookings and services relating to the location:

Bockelkathener Straße 10, 21379 Lüdersburg

4. The guest's contractual partner is noordwind camping galsklint ApS for bookings and services relating to the location:

Galsklintvej 11, 5500 Middelfart

5. The rental is always subject to these terms and conditions, which together with the ‘house rules’ and the reservation confirmation form the rental agreement (‘accommodation contract’). The host expressly declares that he does not provide or arrange package tours or related travel services. Should the guest decide to purchase additional services or products, such as an extra bed, etc., or should additional services or products be offered to them, such as laundry, charging of electric cars or e-bikes or electric bicycles, etc., this shall constitute a separate contract for these respective services and products (so-called special services).

6. The guest's general terms and conditions do not apply. They are expressly rejected.

2. RESERVATIONS

1. By making a reservation, the guest offers to conclude an accommodation contract. Subject to availability, the guest will receive a reservation confirmation from the host. By accepting the reservation made by the guest, an accommodation contract is concluded between the host and the guest. 

2. Offers made by the host regarding available units are subject to change and non-binding. The host may refuse to conclude an accommodation contract at their discretion. 

3. There is no entitlement to the use of the accommodation service. The host reserves the right to define industry-standard restrictions such as minimum stays, booking guarantees or deposits for certain dates or periods.

3. CANCELLATION PERIODS/CONDITIONS

1. For bookings made via the online booking portals www.Booking.com, www.Airbnb.com and www.fewo-direkt.de or similar, the cancellation periods/conditions are determined by the respective specifications of the aforementioned online portal operators.

2. For all other bookings, including those made by the guest directly to the host by telephone or e-mail for the purpose of renting, the following cancellation deadlines/conditions apply between the guest and the host: 2.1 As long as the guest has not made the payment in the amount owed, only a simple reservation exists in their favour. A guaranteed reservation is only made once the price has been paid.

2.2 Simple reservations must be paid for by the guest within the period set by the host. If the guest still fails to make payment to the host despite the setting of a grace period, the reservation shall expire after the fruitless expiry of this grace period, provided that the host has declared this at the same time when setting the grace period in the event of its fruitless expiry. The host then has the right to rent the previously reserved unit to someone else. In addition, the host has the right to claim damages from the guest.

2.3 For simple reservations received or made after 1 p.m. on the day of arrival, the guest has one hour to make the payment in accordance with clause 5.

2.4 A guaranteed reservation can be cancelled by the guest in accordance with the following cancellation conditions, quoting the reservation number:

2.4.1 If the cancellation is made at least 61 days before the planned arrival, the guest must pay the host a processing fee of € 30.00.

2.4.2 If the cancellation is made less than 61 days but at least 31 days before the planned arrival, the guest must pay the host a cancellation fee of 50% of the agreed accommodation costs.

2.4.3 If the cancellation is made less than 31 days but at least 2 days before the planned arrival, the guest must pay the host a cancellation fee of 80% of the agreed accommodation costs.

2.4.4 If the cancellation is made 1 day before the planned arrival or if a guest does not show up on the agreed arrival date (no show), the guest must pay the host a cancellation fee of 95% of the agreed accommodation costs. In the case of guaranteed reservations for several days, in the event of a no-show, all subsequent nights from the second night onwards, including the second night itself, will be cancelled and the guest will not be entitled to the subsequent nights.

4. ACCOMMODATION PRICES & OTHER PRICES

1. The prices stated by the host at the time of conclusion of the contract shall apply. The applicable prices are gross total prices and include all statutory taxes, fees and charges. Local charges that are payable by the guest in accordance with the respective municipal law, such as visitor's tax, are not included and will be charged separately.

2. In the event of changes to tax, fee and levy rates, as well as the effective imposition of new taxes, fees and levies previously unknown to the parties, the host reserves the right to adjust the prices accordingly. In the case of contracts with consumers, this only applies if the period between the conclusion of the contract (reservation confirmation) and the contract adjustment exceeds four months.

5. TERMS OF PAYMENT & INVOICE

1. The price of the entire accommodation service booked must always be paid in advance by the guest.

2. Offsetting by the guest is excluded, unless the offsetting relates to an undisputed or legally established claim. The same applies to a right of retention.

3. Valid means of payment include bank transfer, MasterCard, Visa Card, American Express, GiroPay and SofortÜberweisung – cash payments are excluded.

4. The host reserves the right to charge the outstanding amounts to the payment methods provided for any additional or special services used or for violations of the General Terms and Conditions.

5. The guest agrees that invoices will normally be made available for download or by email. If the guest wishes to receive the invoice by post instead, this may result in a longer delivery time for organisational or administrative reasons. The host also reserves the right to comply with the request for a company stamp or signature on the invoice by sending the invoice by post, which will, however, result in a longer delivery time.

6. USE OF RESERVED APARTMENTS

1. Guests are required to present identification upon arrival. They are also required to complete and sign the police registration form with their personal details.

2. A reserved unit is available to the guest from 3 p.m. on the day of arrival until 10 a.m. on the day of departure.

3. Unless otherwise agreed, the keys and, if applicable, code cards provided must be handed over to the host or a third party designated by the host on the agreed day of departure or, if agreed, left in the unit. If a key or key card that has been handed over is lost or not returned on departure, a fee of EUR 40.00 will be charged. The host remains entitled to demand compensation from the guest for any damage incurred as a result, insofar as this exceeds the amount of EUR 40.00. This includes the costs of replacing the affected locking system, if this is necessary for security reasons. The guest is free to prove to the host that no damage or less damage has been incurred.

4. Upon request and subject to availability, a later departure (late check-out) can be agreed with the host in advance. After receiving the request, the host will send the guest an individual offer for a late check-out, taking into account the specific circumstances, which the guest can accept within the period specified in this offer. There is no contractual entitlement to a late check-out.

5. Upon request and subject to availability, an earlier arrival (early check-in) can be arranged with the host in advance. After receiving the request, the host will send the guest an individual offer for an earlier arrival (early check-in), taking into account the specific circumstances, which the guest can accept within the period specified in this offer. There is no contractual entitlement to an early check-in.

6. If the unit is not returned by the guest on time on the day of departure, the host may, provided that no greater damage has been incurred, charge the guest a fee of at least £30.00 for each hour or part thereof that the return is delayed; the total amount per day is limited to five times the daily price for this unit. Furthermore, the guest is free to prove to the host that no damage or less damage has been incurred.

7. Use of the unit for any purpose other than accommodation, in particular any commercial use by the guest, is expressly prohibited.

8. The unit may only be used by the maximum number of persons (meaning overnight stays) specified in the booking confirmation as the maximum occupancy. This includes children of all ages. Visitors are welcome during the day, but the host's consent is required for more than two visitors. Visitors must be registered separately and are subject to a charge. If the unit is used by more than the maximum number of persons permitted, the host may demand their removal without notice. If the guest does not comply with this request within 12 hours, the contract will be terminated with immediate effect and the guest and all persons travelling with them must leave the unit immediately and without further request, without reimbursement of the usage fee.

9. There are residential buildings around the unit. In view of this, guests and any visitors must show consideration for the neighbourhood. This requirement to show consideration means, in particular, that avoidable noise that significantly disturbs anyone's peace and quiet must be strictly avoided between 10 p.m. and 6 a.m. and on Sundays and public holidays, i.e. it is prohibited.

10. Due to the geographical location of our units and the potentially flammable roofing, the use of pyrotechnics is strictly prohibited. Failure to comply will result in the usual fines being imposed in accordance with local regulations, which can be up to €50,000.

11. Photography and filming for commercial purposes are only permitted on or in the unit and the associated building, including the grounds, with the consent of the host.

7. RESALE/BROKERAGE

The resale/rental and/or brokerage of booked units is prohibited. The assignment or sale of claims against the host is also prohibited. In such cases, the host is entitled to cancel the booking, in particular if the guest has provided false information to the third party regarding the type of booking or payment when assigning/selling the booking.

8. LIABILITY OF THE HOST

1. The host is liable without limitation for damages for which he is responsible resulting from injury to life, limb or health. Furthermore, they are liable for other damages resulting from an intentional or grossly negligent breach of duty by the host. In the case of simple negligence, the host is only liable for damages that are typically foreseeable for this type of contract, provided that a duty has been breached whose fulfilment is essential for the proper execution of the contract and on whose compliance the guest can regularly rely (cardinal obligation). A breach of duty by the host is equivalent to a breach by his legal representatives, employees or vicarious agents. Further claims for damages are excluded, unless otherwise stipulated in these General Terms and Conditions.

2. Even in holiday areas, unexpected noise from neighbours, construction work, traffic or similar may occur. The host cannot accept any responsibility for this.

3. Even in units where pets are not expressly permitted, the host cannot guarantee that pets have not been present in such units in the past. For this reason, the host cannot accept any responsibility for allergic reactions – e.g. asthmatic reactions – on the part of the guest that may be attributable to a previous stay of an animal in a unit.

4. Should disruptions or defects occur in the host's services, the host shall endeavour to remedy the situation upon becoming aware of it or upon immediate complaint by the guest. The guest is obliged to contribute what is reasonable to remedy the disruption and minimise any possible damage. Furthermore, the guest is obliged to inform the host in good time of the possibility of exceptionally high damage occurring.

5. The host is liable for items brought into the accommodation in accordance with the statutory provisions. The claim expires if the guest does not notify the host immediately after becoming aware of the loss, destruction or damage to the item brought into the accommodation, unless this delayed notification has no effect on the clarification of the facts. If the guest wishes to bring money, securities and valuables with a value of more than EUR 800.00 or other items with a value of more than EUR 3,500.00 into the unit, this requires a separate written agreement with the host.

6. If a parking space is made available to the guest, even for a fee, this does not constitute a safekeeping agreement with the host. The host has no obligation to monitor the property. The host is only liable for loss of or damage to motor vehicles or bicycles parked or manoeuvred on the property or their respective contents in cases of intent or gross negligence. The guest is obliged to report any damage immediately, and obvious damage in any case before leaving the parking facility, to the host. The host is not liable for damage for which other tenants or other third parties are solely responsible.

7. All claims against the host shall generally become time-barred within one year of the start of the statutory limitation period. This does not apply to claims for damages or other claims arising from injury to life, limb or health and/or due to grossly negligent or intentional breach of duty by the host, as well as in the event of breaches of a cardinal obligation within the meaning of clause 8.1.

8. The host accepts no liability for lost property. This does not apply to liability due to intentional or grossly negligent breaches of duty by the host, its legal representatives, employees or vicarious agents. Lost property will only be returned on request for a fee and a processing fee of EUR 10.00. The accommodation provider undertakes to store lost property for a period of six months.

9. SECURITY DEPOSIT

1. To secure all claims of the host arising from the accommodation contract, the host may, in the following cases, demand a security deposit from the guest before handing over the unit, in the amount specified below:

- in the case of an agreed rental period of at least one but less than three months, a security deposit of EUR 200.00;

- in the case of an agreed rental period of three to six months, a security deposit in the amount of one month's rent.

2. If the guest is required to provide a security deposit but fails to do so before the unit is handed over, the guest shall have no claim to the handover of the unit. If, in such a case, the host nevertheless provides the guest with the unit, the host is entitled to terminate the accommodation contract without notice if the deposit has not been paid by the guest within a reasonable grace period set by the host.

3. The host is obliged to settle the deposit within one month of the termination of the accommodation contract.

10. CUSTOMER DATA

1. In order to ensure communication with the guest, the host is obliged to collect the guest's email address and telephone number. In order to verify the identity of the guest, the host is entitled to request the following valid identification document (for domestic guests, an identity card or passport; for foreign guests, a passport) and valid credit card details in digital form at check-in.

2. If the identity of a guest cannot be verified beyond doubt due to missing or incorrect documents, the host is entitled to cancel the booking.

3. In order to avoid fraudulent bookings, the host uses software solutions that determine a so-called ‘fraud prevention score’ for each guest based on the requested data (email address, residential address, telephone number, credit card, etc.) and detect fraudulent bookings. If the software detects such a booking, the host reserves the right to cancel the booking.

11. TERMINATION OF THE ACCOMMODATION CONTRACT

1. The host is entitled to terminate the accommodation contract for good cause. Good cause shall be deemed to exist in particular if (I) force majeure or other circumstances beyond the host's control make it impossible to fulfil the contract, (II) units are booked culpably under misleading or false information or by concealing essential facts; essential facts may include, but are not limited to, the identity of the guest, their solvency or the purpose of their stay, (III) the host has reasonable grounds to believe that the use of the service may jeopardise the smooth running of the business, the safety or the public reputation of the host and its locations, without this being attributable to the host's sphere of control or organisation; (IV) the purpose or occasion of the stay is unlawful; (V) in the event of resale/subletting and/or transfer of the unit (see clause 7); or (VI) in the event of exceeding the maximum occupancy (see clause 6.8); or (VII) in the event of a party being held (see clause 13.1); or (VIII) in the event of a violation under clause 14.

2. The host must immediately inform the guest of the exercise of the right of termination.

3. In the event of justified termination by the accommodation provider, the guest shall not be entitled to claim damages.

4. For German locations, the provision of Section 545 of the German Civil Code (BGB), according to which the rental agreement is extended for an indefinite period unless the landlord declares his intention not to extend the rental agreement after the end of the rental period, shall not apply.

5. Upon termination of the accommodation contract, the guest is obliged to leave the unit in a tidy and clean condition. This means that they are obliged to do the last washing up, empty the dishwasher, refrigerator and freezer, if applicable, as well as the rubbish bins, and to remove any coarse dirt and stains from the stove, microwave, if applicable, and sanitary facilities. The guest must dispose of any food leftovers, remaining foodstuffs, and beverage bottles and/or cans properly and independently when returning the unit.

12. NO SMOKING IN THE ENCLOSED UNITS

1. The host's apartments are non-smoking apartments. Smoking is therefore prohibited in both the communal areas and the apartments. In addition, the host expressly reserves the right to prohibit smoking on the balcony and/or terrace areas with immediate effect in the event that other guests or third parties feel disturbed by tobacco smoke.

2. In the event of a violation of clause 12.1, the host has the right to demand an amount of EUR 200.00 from the guest as compensation for the additional cleaning costs incurred, including any loss of revenue resulting from the inability to rent out the apartment. This amount of compensation shall be increased if the host can prove that the damage incurred was greater. The guest is free to prove to the host that no damage or less damage was incurred.

3. Manipulating or blocking emergency exits, fire extinguishers or the fire alarm is prohibited. Violations will result in a penalty fee of EUR 300.00. The guest is free to prove to the host that no damage or less damage has been incurred.

13. NO PARTIES ON THE PREMISES

1. Holding parties on the premises, including in and on the units, is not permitted.

2. In the event of a violation, the host has the right to demand an amount of EUR 500.00 from the guest as compensation for the additional cleaning costs incurred, including any loss of revenue from the inability to rent the units as a result. This compensation amount shall be higher if the host can prove that the damage was greater. The guest is free to prove to the host that no damage or less damage has been incurred.

14. PYROTECHNICS / BARBECUES / CAMP FIRES OR OPEN FIRES

1. The storage, burning and ignition of pyrotechnics is strictly prohibited on the entire property of the host, including the buildings there or in vehicles on and in front of the host's property. Any violation by the guest or their visitors entitles the host to immediately terminate the accommodation contract.

2. The storage of fuels or combustible materials, such as charcoal, spirit, petrol, flammable gases or torches, etc., in or on the units, the host's property or in vehicles on and in front of the host's property is also strictly prohibited. Any violation by the guest or their visitors entitles the host to immediately terminate the accommodation contract.

3. Except in expressly designated areas or zones on the host's property and in the buildings located there, barbecuing or lighting a campfire/open fire or burning torches is strictly prohibited on the entire property, including the buildings located there. Any violation by the guest or their visitors entitles the host to immediately terminate the accommodation contract.

4. Open fires or barbecues must not be left unattended at any time. Before barbecuing or lighting an open fire, a responsible person must always be appointed who must remain sober, i.e. must not consume alcohol or other intoxicating substances, until the fire or embers have completely died out and who must ensure that the fire or embers have completely died out before leaving the barbecue area or fire pit. Any violation of this rule by the guest or their visitors entitles the host to immediately terminate the accommodation contract.

15. DAMAGE OR THEFT

In the event of damage exceeding normal wear and tear or theft, the host has the right to charge the guest for the damage as well as the separate expenses incurred in repairing the damage, including any loss of revenue resulting from the inability to rent the unit.

16. PETS

Pets are generally not permitted. However, exceptions are made for guide dogs, hearing dogs and other comparable service dogs, or in units where pets are expressly permitted. Guide dogs, hearing dogs and other comparable service dogs may be brought along free of charge at any time upon presentation of proof.

17. MAINTENANCE

1. The guest undertakes to treat the unit provided, any furnishings and the rooms, facilities and equipment intended for shared use with care and consideration and to ensure proper ventilation and heating.

2. The guest also undertakes to check the furnishings for completeness and suitability for use when moving into the unit and to notify the host immediately of any complaints.

3. The guest is liable for all damage to the unit provided, the furnishings and the rooms, facilities and equipment intended for shared use that he or his visitors have culpably caused through use contrary to the contract and which cannot be attributed to normal wear and tear. The guest must immediately report any damage to the unit provided to the host.

4. In the event that there is a defect in the unit, the guest must grant the host or a service provider commissioned by the host access to the unit. The same applies in the event that the guest commissions an interim cleaning service, which they must order and pay for separately, and the host has agreed to this.

5. When moving out of the unit, the guest is obliged to leave it in a tidy and clean condition; in this respect, reference is made to clause 11.5.

18. GROUP BOOKINGS/CONTINGENCY AGREEMENTS/EVENT TIMES

1. Separate payment and cancellation conditions apply to group bookings, i.e. bookings of more than five units, and so-called block booking agreements. In these cases, separate agreements must be concluded, which then specify the payment and cancellation conditions applicable to them alone.

2. Different cancellation periods apply to bookings during event and trade fair periods. These are indicated in the booking process and on the booking confirmation.

19. INTERNET USE

The following applies to German locations: In Germany, a connection owner can be held liable for legal violations committed from their internet connection. Nevertheless, the host offers the guest free and voluntary access to the internet in the form of Wi-Fi access (hotspots), trusting in the guest's compliance with the law, but not as part of the contractually agreed service. There is no entitlement to a specific local coverage of the hotspot. In return for this opportunity to use the service, the guest undertakes to comply with German laws and the following rules:

1. General terms of use:

1.1 The Wi-Fi access offered is only valid for the period of use.

1.1.1 The usage data may not be passed on to third parties. 

1.1.2 The loss of user data or its disclosure to third parties must be reported to the host immediately. 

1.2 As a rule, internet access is available throughout the accommodation. However, the transmission speed may be subject to fluctuations and disruptions. The actual and permanent availability or reliability of internet access is not guaranteed.

1.3 The host reserves the right to revoke access authorisation in whole or in part at any time. In particular, access to certain services or websites may be blocked by the host at their discretion.

2.1 Use of the Wi-Fi is at the guest's own risk.

2.2 The host expressly points out that malware may be transferred to the guest's device through use of the internet.

2.3 The provision of internet access does not include a firewall or virus protection – it is the guest's responsibility to protect their device. Virus protection software is suitable for this purpose.

2.4 Data traffic originating from the Wi-Fi connection provided may be encrypted using WPA2. The host is not responsible for providing further protection against misuse by third parties.

2.5 The host accepts no liability for damage to the guest's end devices resulting from the use of Wi-Fi. This exclusion of liability does not apply to damage caused by gross negligence or intent on the part of the host or its agents.

3. Responsibility of the guest

3.1 The guest undertakes to comply with applicable law and not to use the Wi-Fi access for the following purposes:

- Distribution, making available or reproduction of copyrighted material – in particular ‘file sharing’

- Sending harassing, threatening, defamatory, immoral or illegal content

- Sending SPAM (mass messages)

3.2 If the guest carries out legal transactions subject to a charge via the Wi-Fi access, they are solely responsible for the liabilities incurred. The resulting costs are to be borne solely by the guest.

18. GROUP BOOKINGS/BLOCK BOOKINGS/EVENT TIMES

1. Separate payment and cancellation conditions apply to group bookings, i.e. bookings of more than five units, and so-called block bookings. In these cases, separate contracts must be concluded, which then specify the payment and cancellation conditions applicable to them alone.

2. Different cancellation periods apply to bookings during event and trade fair periods. These are indicated in the booking process and on the booking confirmation.

19. INTERNET USE

The following applies to German locations: In Germany, a connection owner can be held liable for legal violations committed from their internet connection. Nevertheless, the host offers the guest free and voluntary access to the internet in the form of Wi-Fi access (hotspots), trusting in the guest's compliance with the law, but not as part of the contractually agreed service. There is no entitlement to a specific local coverage of the hotspot. In return for this opportunity to use the service, the guest undertakes to comply with German laws and the following rules:

1. General terms of use:

1.1 The Wi-Fi access offered is only valid for the period of use. 

1.1.1 The usage data may not be passed on to third parties. 

1.1.2 The loss of user data or its disclosure to third parties must be reported to the host immediately. 

1.2 As a rule, internet access is available throughout the accommodation. However, the transmission speed may be subject to fluctuations and disruptions. The actual and permanent availability or reliability of Internet access is not guaranteed.

1.3 The host reserves the right to revoke access authorisation in whole or in part at any time. In particular, access to certain services or websites may be blocked by the host at their discretion.

2.1 Use of the Wi-Fi is at the guest's own risk.

2.2 The host expressly points out that malware may be transmitted to the guest's device through the use of the internet.

2.3 The provision of internet access does not include a firewall or virus protection – it is the guest's responsibility to protect their device. Virus protection software is suitable for this purpose.

2.4 Data traffic originating from the Wi-Fi connection provided may be encrypted using WPA2. The host is not responsible for providing further protection against misuse by third parties.

2.5 The host accepts no liability for damage to the guest's end devices resulting from the use of Wi-Fi. Excluded from this disclaimer are damages caused by gross negligence or intent on the part of the host or their assistants.

3. Responsibility of the guest

3.1 The guest undertakes to comply with applicable law and not to use the Wi-Fi access for the following purposes:

- Distribution, making available or reproduction of copyrighted material – in particular ‘file sharing’

- Sending harassing, threatening, defamatory, immoral or illegal content

- Sending SPAM (mass messages)

3.2 If the guest carries out chargeable legal transactions via the Wi-Fi access, they are solely responsible for the liabilities incurred. The resulting costs are to be borne solely by the guest.

4. Indemnification of the host against third-party claims

4.1 The guest indemnifies the host against all claims and damages by third parties arising from the illegal use of the Internet access or from a violation of the agreed rules by the guest.

4.2 All costs and expenses incurred in defending against or asserting claims and damages by third parties are included in the indemnification.

5. The guest is prohibited from passing on the access data for the Internet connection to third parties. In the event of a violation, the guest shall be liable to the host for all damages incurred as a result of passing on the access data.

3. Guest responsibility

3.1 The guest undertakes to comply with applicable law and not to use the Wi-Fi access for the following purposes:

- Distribution, provision of access to or reproduction of copyright-protected material – in particular ‘file sharing’

- Sending harassing, threatening, defamatory, immoral or illegal content

- Sending SPAM (mass messages)

3.2 If the guest carries out legal transactions subject to a charge via the Wi-Fi access, they are solely responsible for the liabilities incurred. The resulting costs are to be borne solely by the guest.

4. Indemnification of the host against third-party claims

4.1 The guest indemnifies the host against all third-party claims and damages resulting from the illegal use of the internet access or from a violation of the agreed rules by the guest.

4.2 All costs and expenses incurred in defending against or asserting claims and damages by third parties are included in the indemnification.

5. The guest is prohibited from passing on the access data for the Internet connection to third parties. In the event of a violation, the guest shall be liable to the host for all damages incurred as a result of passing on the access data.

20. DATA PROTECTION

The data protection provisions can be viewed at: www.noordwind.de/datenschutz

21. FINAL PROVISIONS

1. Amendments and additions as well as the cancellation of the accommodation contract, the acceptance of the application or these General Terms and Conditions must be made in writing. This also applies to the cancellation of this written form clause. Unilateral amendments or additions by the guest are invalid.

2. The place of performance and payment is the registered office of the accommodation provider.

3. The exclusive place of jurisdiction for commercial transactions is the registered office of the accommodation provider. If a contractual partner fulfils the requirements of § 38 (2) ZPO (German Code of Civil Procedure) and has no general place of jurisdiction in Germany, the place of jurisdiction shall be the registered office of the accommodation provider.

4. German law applies with regard to noordwind Betriebsgesellschaft mbH and Danish law applies with regard to noordwind camping Galsklint ApS. The application of the UN Convention on Contracts for the International Sale of Goods and conflict of laws provisions is excluded.

5. Should individual provisions of these General Terms and Conditions be or become invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.

6. The accommodation provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.