We can change your booking for a one-time fee of €30. You can reschedule your stay within the booked year as often as you like, provided that units are available. The accommodation rates for the adjusted booking period apply. If you postpone your booking, your right to cancel expires. If you are unable to arrive during the booking year, your right to accommodation expires unconditionally without a refund of costs.
The following deadlines and fees apply to the cancellation of a direct booking via our website:
- Cancellation at least 40 days before arrival: processing fee of 30 euros.
- Cancellation less than 40 days but at least 15 days before arrival: 50% of the accommodation costs.
- Cancellation less than 15 days but at least 2 days before arrival: 80% of the accommodation costs.
- Cancellation 1 day before arrival or in case of no-show: 100% of the accommodation costs.
For bookings made via online portals such as Booking.com, Airbnb, or fewodirekt, the cancellation conditions of those portals apply.